Data protection

EURO-PRO Ges. für Data Processing mbH is registered with the Hessian data protection commissioner in Wiesbaden in accordance with section 4 d of the German Federal Data Protection Act (BDSG) on registering pursuant to section 38(2) BDSG. EURO-PRO is a credit agency in accordance with section 38 of the German Industrial Code (GWO).

The supervisory authority responsible for EURO-PRO is the Hessian Commissioner for Data Protection and Freedom of Information, P.O. Box 3163, 65021 Wiesbaden, Germany, telephone: +49 (0)611/ 1408-0, fax: +49 (0)611/ 1408-900,

All EURO-PRO employees receive regular training on data protection issues and are bound by data secrecy in accordance with section 5 BDSG.

Legal notice
All information has been prepared with the greatest care. However, we assume no liability for the completeness, topicality or accuracy of the information provided on our website. We expressly emphasise that we have no influence on the design and/or content of linked websites. We therefore distance ourselves explicitly from the content found on any websites linked on our homepage, including all sub-pages, sub-links and other forwarding mechanisms. This declaration applies to all links placed on our website and to all content found on pages that can be accessed via links, banners or similar means.

Image rights
© Fotolia – Syda Productions image number: 123649803
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Area of application
Data protection and data security are given top priority in our company. We have consequently introduced extensive technical and organisational measures in accordance with data protection regulations to ensure that your personal information is protected.

These duties to provide information apply to the processing of personal data by us as the controller with regard to visits to our webpages at

The company data protection officer of EURO-PRO can be contacted at the mensioned address or Protection department or by email to the Data Protection Department (

EURO-PRO Ges. für Data Processing mbH
Lindenhof 1-3
61279 Grävenwiesbach
Tel: +49(0)6086/ 3988-0

Since May 2018, the new basic data protection regulation, which is intended to strengthen the protection of personal data, has been in force.

Further information in german can be found here:
Information nach Art. 13 EU-DSGVO
Information nach Art. 14 EU-DSGVO

Collection and processing of personal information
When you visit our website, we collect, process and use personal information as far as this is permitted by law, required for processing or if you have given your consent.

If you provide personal information (name, address, email address, telephone number, etc.) voluntarily in the context of the offer, we store and use this information in order to provide you with the services or information you have requested. This information is not sold or published externally.

Access data / server log files
When you visit our homepage, the web server of our website automatically processes information every time you visit it.

The following data is recorded during this:
The name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type along with version, the operating system of the user, referrer URL (the site previously visited), IP address and the requesting provider.

This data is only used for statistical evaluations for the purpose of running, securing and optimising the offering.

The legal basis for the collection of data via log files is article 6 para. 1 clause 1 letter b GDPR (for the fulfilment of the contract for the use of the homepage) and article 6 para. 1 clause 1 letter c GDPR (for the security of data processing). Furthermore, we have a legitimate interest within the meaning of article 6 para. 1 clause 1 letter f GDPR to continually improve and optimise the offering on our homepage in the interests of the users.

The data collected and stored via server log files is deleted after 7 days at the latest or – in the case of IP addresses – made anonymous by truncation.

You can subscribe to our free newsletter on our website. To subscribe to the newsletter, simply enter your email address. You also have the option to enter your name and address. The actual registration takes place via a „double opt-in procedure“. This means that after registration you will receive another email with a confirmation link. This validation is necessary to verify your email address.

The legal basis for sending the email is article 6 paragraph 1 letter a GDPR (consent).

You can unsubscribe from our newsletter at any time. You will find a link to unsubscribe at the end of each newsletter. Deregistration is also seen as revocation of your consent. In this case, the data you have provided will be deleted.

Use of our online contact form
For further information about our services, please contact us via our online contact form. Your data will be stored in our Customer Relationship Management system („CRM system“) and forwarded internally for further processing. All personal data with which you provide us in connection with this contact request will be used only for the purposes of responding to your enquiry or making contact with you, and for the associated technical administration.

The legal basis for data processing is article 6 para. 1 clause 1 letter a GDPR (consent) or article 6 paragraph 1 clause 1 letter b GDPR (implementation of pre-contractual measures).

The enquiries will be deleted after two years at the latest. Legal retention periods shall be observed accordingly.

Thid parties
The transmission of your personal data to third parties, i.e. natural or legal persons other than the data subject, the controller, the data processor and the persons who are authorised to process the personal data under the direct responsibility of the controller or the processor, only takes place for the purposes listed below:
– You have given your express and voluntary consent under article 6 para. 1 letter a GDPR to do so
– According to article 6 para. 1 clause 1 letter b GDPR, the disclosure is necessary for the processing of contractual relationships with you, e.g. to suppliers or recipients of goods or services named by you.
– There is a legal obligation to pass on data in accordance with article 6 para. 1 clause 1 letter c GDPR, e.g. to financial or criminal prosecution authorities.
– The disclosure is required under article 6 para. 1 clause 1 letter f GDPR to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data; such disclosure may take place to government institutions and law enforcement authorities, for example, in the event of attacks on our IT systems.

We use cookies on our websites. Cookies are small text files that are automatically stored locally in the cache of your web browser on your end device when you visit our site. The cookie stores information that is created in conjunction with the specific end device used, or the saved language settings or screen resolutions. However, this does not provide us with direct information about your identity.
Cookies are used, among other things, for the purposes of enabling certain functions of the websites and for managing the session on a technical level. We use so-called session cookies to recognise that you have already visited individual webpages of our website within a session and to enable session control, e.g. to save form entries or shopping baskets during the session. Session cookies are deleted at the latest when you close your web browser.
In addition, we use temporary cookies that are stored in the web browser of your end device for a defined period of time to optimise and guarantee user-friendliness. If you visit our site again, it is automatically recognised that you have already visited our web pages and which settings you have stored so you do not need to deal with these again.
Furthermore, we use tracking cookies to statistically record the use of our website and to evaluate it for the purpose of optimising and advertising our offering. These cookies enable us to automatically recognise your end device the next time you visit our site and to localise it to a certain extent via IP addresses. These cookies are also automatically deleted after a defined time, at the latest after 365 days. More details can be found in the following chapter on web analysis.
The cookies necessary for the functioning of the website, the cookies for session control and the session cookies are processed in accordance with article 6 para. 1 clause 1 letter b GDPR (contract fulfilment). Data processing by means of cookies to optimise the websites and to ensure user-friendliness is carried out in accordance with article 6 para. 1 clause 1 letter f GDPR (legitimate interest) and for advertising purposes and web analysis of tracking cookies in accordance with article 6 para. 1 sentence 1 letter a GDPR (consent).
You can also view our web site without the use of cookies. However, most web browsers automatically accept cookies. You can set your web browser settings to prevent cookies from being saved or to display a message before a new cookie is stored. You can also delete cookies at any time through your web browser. However, deleting or deactivating cookies may mean that you may not be able to use all the functions of our website equally.
The following links show how to adjust the settings of the most commonly used browsers: Chrome Firefox Internet Explorer Safari.

This website uses Userlike, a live chat software of the company Userlike UG (haftungsbeschränkt). Userlike uses „cookies“, which are text files placed on your computer, to allow you to chat in real time with Userlike on the Site. The collected data will not be used to personally identify the visitor of this website and will not be merged with personal data about the bearer of the pseudonym.

Learn more about Userlike’s privacy policy at

Google Analytics
This offer uses Google Analytics, a Web analytics service provided by Google Inc. (‘Google’) in the USA.
This service is used to collect and store information for marketing and optimisation purposes. Use profiles can be created under a pseudonym from this information. Cookies can be used for this purpose. The information generated by a cookie about your use of this offer is generally transmitted to and stored by Google on servers in the USA. If IP anonymisation is activated on this offer, however, your IP address will be truncated beforehand by Google in EU member states and in countries that are members of the European Economic Area. Full IP addresses will only be sent to and truncated at a Google server in the USA in exceptional cases. Google will use this information on behalf of the operator of the offer to evaluate your use of the offer, compile reports on website activity and to provide other services relating to website and Internet usage for the website operator. Google will not associate the IP address provided by your browser in the context of Google Analytics with any other data held by Google.

Please note that Google Analytics code on this offer is supplemented by ‘gat._anonymizeIp();’ to ensure an anonymised collection of IP addresses (so-called IP masking).

Learn more about Google Analytics privacy policy a

You can change your browser settings to prevent cookies being stored on your computer; however, please note that if you do this you may not be able to use the full functionality of this offer. You can also prevent Google from collecting information generated by cookies relating to your use of the offer (including your IP address) and from processing this information by downloading and installing the browser plug-in available at

Google Adwords
This offer uses the Google AdWords online advertising program operated by Google Inc. (‘Google’) in the USA and conversion tracking as part of this program.

Cookies may be used for this purpose. A conversion tracking cookie is added to a user’s computer when the person clicks an ad distributed by Google. These cookies are only valid for 30 days and are not used to identify users. If a user visits specific pages on this offer and the cookie is still valid, both we and Google can see that the user has clicked an ad and been directed to this page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked via the websites of AdWords customers. Information obtained using conversion cookies is used to produce conversion statistics for AdWords customers who have opted for conversion tracking. Customers can identify the total number of users who have clicked their ad and been directed to a page with a conversion tracking tag. They do not, however, receive any information that allows them to identify the user. Users who do not wish to be involved in tracking can easily disable Google conversion tracking cookies from their browser settings. These users are not included in conversion tracking statistics.

Learn more about Google’s privacy policy at

This offering uses a plug-in from the social network Facebook (1601 South California Avenue, Palo Alto, CA 94304, USA). You can recognise this by the „like“ button and the Facebook logo.
For more information on Facebook plug-ins, visit
When you visit this website, the plug-in establishes a connection between the Facebook server and your browser. In doing so, Facebook is informed that the IP address you used was used to visit this website. You can link content from this website to your Facebook profile if you are logged into your Facebook account and click the „like“ button. Facebook will then associate your visit to this site with your account. Only Facebook has knowledge of the content of the data transmitted as well as how it is used.

Learn more about Facebook’s privacy policy at

Our site uses functions that are offered by the XING network. The provider is XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany.
Each time one of our pages containing XING features is accessed, your browser establishes a direct connection to the XING servers. To the best of our knowledge, no personal data is stored in the process. In particular, no IP addresses are stored nor is usage behaviour evaluated.
The XING plug-in is used on the basis of art. 6 para. 1 letter f GDPR. The website operator has a justified interest in the widest possible visibility on social media.

For more information about data protection and the XING Share button, please see the XING privacy policy at:

Rights of the data subject
You have the right:
to request information about your personal data processed by us in accordance with article 15 GDPR. In particular, you may obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned retention period as far as possible, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if this has not been collected from you, and requires the existence of automated decision-making including profiling and, where appropriate, meaningful information about its detail.

to request the immediate rectification of incorrect or complete personal data stored by us in accordance with article 16 GDPR;

to request the erasure of your personal data stored by us in accordance with article 17 GDPR, if
– it is no longer needed for the purposes for which it was collected or otherwise processed,
– you withdraw your consent on which the processing referred to in article 6 para. 1 clause 1 letter a or article 9 para. 2 letter a is based and there is no other legal basis for processing,
– you object to the processing pursuant to article 21 para. 1 and there are no overriding legitimate grounds for the processing, or you object to processing for the purpose of direct marketing including related profiling pursuant to article 21 para. 2,
– the personal data has been processed unlawfully,
– the personal data must be erased for compliance with a legal obligation under European Union or Member State law to which the controller is subject.
– the personal data was collected relating to information society services provided pursuant to article 8 para. 1 GDPR (consent of a child).

The right to erasure does not exist to the extent that the processing is necessary
– to exercise the right to freedom of expression and information,
– to fulfil a legal obligation, for reasons of public interest in the field of public health or for archiving purposes in the public interest, or
– to assert, exercise or defend legal claims.

pursuant to article 18 GDPR, the right to obtain the restriction of the processing of your personal data, insofar as
– you dispute the accuracy of the data,
– it is being processed unlawfully, but you refuse to have it erased,
– we no longer need the data, but you do need it to assert, exercise, or defend legal claims or
– you have lodged an objection to the processing pursuant to article 21 GDPR

to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another controller in accordance with article 20 GDPR

to revoke your consent provided to us at any time pursuant to article 7 para. 3 GDPR. As a consequence, we will no longer be permitted to continue the processing of data based on this consent in the future if there is no other legal basis for it and

to lodge a complaint with a supervisory authority according to article 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our headquarters.

Right of objection
If your personal data is processed on the basis of legitimate interests in accordance with article 6 para 1 clause 1 letter f GDPR, you have the right to object to the processing of your personal data in accordance with article 21 GDPR if there are reasons which arise from your particular situation, or if the objection is directed against direct advertisement. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.
If you would like to make use of your right of revocation or objection, you can contact us using the above contact details and send us an email, for example.

Data security
During the visit to our website, we use the most common SSL (Secure Socket Layer) method together with the highest level of encryption supported by your browser. Usually, this is 256-bit encryption. Whether an individual page of our website is transmitted in encrypted form can be seen from the key or lock symbol in the status bar of your web browser appearing in closed form.
In addition, we use suitable technical and organisational measures for security of data processing appropriate to the level of risk, in particular to protect your data against manipulation or unauthorised access. In doing so, we take latest technology into account. Our security measures are adapted to keep up with technological developments.

Updates, validity and amendment of this Privacy Policy
By using our websites, you agree to the data processing described above. This Privacy Policy is currently valid and dated July 2018. Due to changes in the legal framework, the further development of our websites and offering, the implementation of new technologies or due to changes in legal or official requirements, it may become necessary to amend this Privacy Policy with effect for the future. You can access and save or print out the current data protection declaration at any time from our website.

Severability clause
Should individual provisions of this Privacy Policy be or become invalid or impracticable in whole or in part, this shall not affect the validity of the remaining provisions. The same applies in the case of omissions.

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